I received a tracking number but the status shows it is not available or has not been picked up?

A: Please note that shipments are picked up in bulk by the shipping carrier. Tracking information may not be updated for several days, as the device/unit will be picked up, transported to a central shipping hub, and then unloaded, scanned, and directed to the destination facility and final shipping location. This can result in receiving a tracking number up to 96 hours before you may see the tracking information indicating that the item is in transit. Additionally, this process is that of the carrier, not AtGames, and cannot be altered or diverted from our end. Any and all inquiries related to the tracking and progress of your shipment should be directed to the carrier at (https://www.fedex.com/)